Friday, September 13, 2019
Define TQM Essay Example | Topics and Well Written Essays - 250 words
Define TQM - Essay Example ic upon seeking to manage the organization as a whole and develop all of the processes and levels of integration that exist within it in such a manner that a level of synergy can be realized between all of these factors (Alfalla-Luque et al., 2012). Obviously, as can quickly be noted, such an approach is difficult to achieve on any macro scale and ultimately breaks down into a situation in which micro processes will dictate whether or not total quality management, or some lesser achievement, will ultimately be realized. Whereas many different approaches to management had existed over the past several decades, total quality management, although still employed within a litany of different fields, has not experienced the same widespread level of success that it did during the late 1980s and early 1990s (Zatzick et al., 2012). Instead, approaches such as ISO 9000 and Six Sigma have permeated the management field and slightly turned the focus away from total quality management; at least a s compared to what it was two decades ago. Alfalla-Luque, R., Marà n-Garcà a, J. A., & Medina-Là ³pez, C. (2012). Is worker commitment necessary for achieving competitive advantage and customer satisfaction when companies use HRM and TQM practices?. Universia Business Review, (36), 64-88. Zatzick, C. D., Moliterno, T. P., & Fang, T. (2012). Strategic (MIS)FIT: The Implementation of TQM in Manufacturing Organizations.Strategic Management Journal,à 33(11), 1321-1330.
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